Slava Girin
CEO at company
Author Articles
Logistic5 min
Slava GirinMediterranean Logistics 2026: Orchestrating the Perfect Storm with Mashu AI
By Slava Girin (CEO, Founder)
News6 min
Slava GirinAgentic AI Will Resolve 80% of Customer Service Interactions by 2029
By 2029, four out of five routine customer service interactions will be resolved entirely by AI agents—no human representative involved. Gartner's latest research marks this prediction as the most significant operational shift in customer service since the introduction of digital channels.
AI news6 min
Slava GirinWhat Service Leaders Must Know Now
By 2029, four out of five routine customer service interactions will be resolved entirely by AI agents—no human representative involved. Gartner's latest research marks this prediction as the most significant operational shift in customer service since the introduction of digital channels.
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