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AI Orchestration & Multi-Agent Systems5 min
Slava Girin
Mediterranean Logistics 2026: Orchestrating the Perfect Storm with Mashu AI
By Slava Girin (CEO, Founder)
AI Orchestration & Multi-Agent Systems6 min
Slava Girin
Agentic AI Will Resolve 80% of Customer Service Interactions by 2029
By 2029, four out of five routine customer service interactions will be resolved entirely by AI agents—no human representative involved. Gartner's latest research marks this prediction as the most significant operational shift in customer service since the introduction of digital channels.
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